Filing a complaint
To file a complaint, follow the steps below:

1. Return/complaint form
Fill out the return/complaint form and attach it to the shipment. The document should contain the following data: name and surname, e-mail address or correspondence address, telephone number, indication of the product number and reason for the complaint, date of purchase and the occurrence of the defect.

2. Returning the product
When submitting a complaint, please send back the product with all its accessories and a copy of the purchase invoice or receipt.

3. Shipping
The product under complaint should be sent to the following address:
GSM Group - Feegar complaints
st. Rzeszowska 90
39-200 Debica

Return of goods | Withdrawal from the contract
In accordance with applicable law, you have 14 days to return the goods. To withdraw from the contract and return the product purchased from us, complete the necessary statement (Form available in the Regulations tab) and send it to our address together with the returned product / products:

GrupaGSM - Feegar complaints
Rzeszowska 90
39-200 Debica

To the package with the statement and the returned product/products, attach all the accessories received with it/them and the receipt or invoice.